Manage your incidents and stop them from coming back.
Manage incidents with your team in Slack, while keeping stakeholders up to date on incident statuses.
Postmortems / Retros
Perform postmortems after the incident is resolved, so that your team can prevent similar incidents from occurring again.
Managers and stakeholders have insights into incidents to measure MTTR (Mean Time To Recovery), and thus improve the team’s DORA metrics.
What's ResQ Exactly?
ResQ is a Slack app that facilitate communication and resolve incidents all through Slack channels. After the incident is over, engineers perform postmortems (retrospectives) using the web dashboard to ensure lessons are learned.
Managers and stakeholders also have insight on current and past incidents via the ResQ web dashboard. Data from ResQ can be used to improve your company's DORA metrics.